Frequently Asked Questions
Everything you need to know about your order and our collections.
What is your shipping policy for international orders?
We offer worldwide shipping via premium couriers. Delivery times vary by location, typically taking 3-7 business days for international destinations. Customs duties and taxes are calculated at checkout for most regions.
How do I return or exchange an item?
You can return any unworn, unwashed items within 28 days of receipt. Simply use our online returns portal to generate a label. Please ensure all original tags are attached and the item is in its original packaging.
How can I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. As our silhouettes range from slim to oversized, we recommend comparing these measurements against a garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna in select regions.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 30 minutes of placement by contacting our customer service team. After this window, we are unable to make changes.
Are your garments sustainably produced?
We are committed to ethical manufacturing and high-quality craftsmanship. We prioritize natural fibers and work with long-standing factory partners who adhere to strict labor and environmental standards.