Returns & Exchanges

At You Must Create, we want you to be completely satisfied with your purchase. If your order isn't quite right, you can return any unworn items in their original condition within 14 days of receipt for a full refund or exchange.

Return Process

• 1.
  Initiate Return

  Log in to our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.

• 3.
  Ship the Parcel

  Affix the provided prepaid shipping label to your package and drop it off at any authorized collection point or schedule a courier pickup.

• 4.
  Receive Refund

  Once our warehouse team has inspected and approved your return, your refund will be processed to your original payment method within 5-7 business days.